Privacy Policy
Last updated: 11 November 2026
1. Introduction
Prepnity ("we", "us", "our") is operated by Prepnity. This Privacy Policy explains how we collect, use, and protect the personal information of students who use our website and services at https://prepnity.com (the "Platform").
2. Information We Collect
- Account information: name, email address, phone number and password (stored in encrypted form) when you register.
- Usage data: the test series you enroll in, your test attempts, answers, scores and progress.
- Payment data: for paid enrollments, payment is processed by a third-party payment gateway. We store only the transaction reference and payment status — we never store your card, UPI or bank details on our servers.
- Technical data: basic information such as browser type and IP address, used for security and to keep the Platform running reliably.
- Learning analytics: the time you spend on each question, the confidence level (Sure / Maybe / Guess) and the reason you choose for a wrong answer. We use these only to show you your own reports and coach letters.
- Study Groups: if you join a study group, your name and your score and answers for the tests the group takes together are visible to the other members of that group.
3. How We Use Your Information
- To create and manage your account
- To give you access to the test series you enroll in or purchase
- To track your progress, scores and quiz attempt history
- To send important notifications related to your enrollment or account
- To respond to support requests submitted through our Contact page
- To improve the quality and reliability of the Platform
4. Data Sharing
We do not sell your personal information to anyone. We share data only with:
- Payment gateway providers, strictly to process your payment
- An AI service, only to write your optional AI coach letter. We send it your test details (questions, correct answers, your answers, time spent, confidence and summary numbers) so that it can analyse your performance. We never send your name, email or phone number, and the letter does not print questions or answers.
- Service providers who help us operate the Platform (such as our hosting provider), under confidentiality obligations
- Law enforcement or government authorities, only where required by law
5. Data Security
Passwords are stored using industry-standard one-way hashing and are never visible even to our administrators. Access to student data is restricted to authorized administrators only, and all paid-content access is verified on our servers — never trusted from the browser alone.
6. Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us at prepnity@gmail.com. Note that deleting your account may result in loss of access to enrolled test series and progress history.
7. Cookies
We use essential session cookies to keep you logged in securely. We also use Google Analytics, which sets cookies to count visits and show us which pages are used most. These cookies do not contain your name, email or phone number. When we run advertisements on Instagram and Facebook, we also use the Meta Pixel. It sets a cookie that tells Meta when a visitor who came from our ad opens a page, creates an account or buys a plan, so that we can measure our ads and show them to the right people. We do not send your name, email, phone number or test answers to Meta through it. You can control ad personalisation in your Instagram or Facebook ad settings.
8. Children's Privacy
The Platform is intended for students preparing for competitive exams and is not directed at children under 13. If you believe a child has provided us personal information without parental consent, please contact us and we will remove it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
10. Contact Us
For any privacy-related questions, reach us at prepnity@gmail.com or via our Contact Us page.
